In short:

We believe in our helmets. If something’s wrong, we’ll fix it.
If you change your mind, just send it back.

Sjø Protection – Return Policy

We want you to feel completely confident using our products.
If you’re not satisfied, we’ll make it right.

Returns

• You can return any unused helmet within 30 days of receiving your order.

• The helmet must be in new condition, with original packaging and tags.

• Proof of purchase (order confirmation) is required.

Refunds

• Once we receive and inspect your return, we’ll issue a full refund to your original payment method.

• Please allow up to 7 business days for the refund to process after we receive the item.

How to return

• Contact us at Thomas@sjoprotection.com to register your return.

• We’ll guide you through the return shipping process.

• We cover the return shipping costs.

Non-returnable items

• Helmets that have been worn, damaged, or altered cannot be returned.

• Helmets returned without original packaging or missing parts may not be eligible for a full refund.

Defects or Warranty Issues

If you believe your helmet has a defect or was damaged during shipping, please contact us immediately with photos and a description. We will replace or refund defective items according to our warranty terms.